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Excellent Customer Service
Our experience with Roll-Kraft is that it is a good quality and reliable Company. The engineering is top of the line. The company offers excellent customer service as well.
When we ordered our first tooling with Roll-Kraft we simply sent them a finished sample of the product along with the drawings of the tooling and they were able to efficiently engineer a quality tooling set with minimal questions.
Our experience with Roll-Kraft has always been a positive one.
Salvador Carranza
Air Louvers/Samson Products
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Knowledgeable & Professional Staff
Roll-Kraft offers unparalleled technical support for our tube mills. Both class room and on site training have increased operator confidence and removed some of the mystery of tube mill operations. Roll-Kraft's technical notes have become the standard of instruction for our mill operators and engineering staff. Roll-Kraft provides rapid response to quotations, technical questions and replacement parts. Every shipment has been on time and every phone call has been handled by courteous, knowledgeable and professional staff. Roll-Kraft has earned the right to be our supplier of choice for mill tooling at all of our facilities worldwide.
Randall Bradley
Director, Manufacturing Engineering
Evapco Corporation
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Great Rolls and Prompt Service
Hi Ovidiu,
Everything is fine, I received the reconditioned rolls yesterday and it sure did relieve the pressure that we were faced with. Thanks for your prompt and efficient service, Gary also said to let you know that your efforts to help us out was greatly appreciated by him and it is good to know that we are dealing an excellent service provider.
Cored Wire Dept. Manager,
Lincoln Electric Co. Canada
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Tooling Optimization
Joe McGee phoned to say their customer was very impressed with the way we handled a situation they had. Their customer needed some adjustments to the tooling we provided. Bret was visiting at the time and immediately contacted the Roll-Kraft engineers to revise the design and get the tooling they needed. This was a new part for this customer and they needed production at a high volume. Joe said, They didn't want to take a chance with someone else, and, they felt comfortable with Roll-Kraft. Within a few days the re-designed tooling was on-site and doing its job.
Joe McGee
Lock Joint Tube
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Regrinds at Their Best
Tom Gerken from Boyce Industries in Chicago called to say they finally setup the new reshape tooling we manufactured at Roll-Kraft and ran production last week says the reshape tooling worked out very well and mentioned the first part out of the Ardcor F-10 machine was acceptable. Tom just wanted to call and let us know we did a great job. Great job guys!!
Tom Gerken
Boyce Industries
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Fantastic Roll Former
“John, here is a photo of the machines, now finished as I said I would send to you. I am very impressed by the quality of your roll-formers.”
Bruce Overgard
Balance Systems, Inc.
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Excellent Sales Representatives
Hello Soonarie,
I received the rolls yesterday. You have been nothing but helpful and this was the best roll buying experience I have ever been involved in. Thank you very much for your help and efforts!
I will definitely be talking to you in the future.
Israel
Century Tube Corporation
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Excellent Service
To Roll-Kraft
Thank you all very much for the prompt service! Plus Thank you very much for the phone call this pm confirming UPS overnight shipment / letting me know replacement roll was in-house. Tracked it down and just finished installation - its looking fine and we are back in business. Thanks again for the excellent service!
David Brigl
Raynor Garage Doors
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