Exceptional Customer Service!
We recently had Yervand come out to our facility during a trial and his recommendations were excellent. He was able to give us insight into the forming and tooling necessities of the line, which allowed us to successfully form the part we required. We were very impressed with his experience, knowledge and commitment to help us meet our target. Thank you so much for all of your help and we look forward to continue working with Roll-Kraft throughout this project.
Nucor Castrip Arkansas, LLC.
Tooling Startup Went Very Well
Frank’s recent visit during our tooling startup went very well. We are glad to have confirmation that many of our standard practices are correct and useful. Thanks, Roll-Kraft!
One of Our Most Valuable Resources
I have been working for Brasscraft for 38 years. I will be retiring on March 29. Before I leave, I just wanted to say a few words about my experience with Roll-Kraft.
Our company entered the tube mill business about 18 years ago. Before the arrival of our new tube mill equipment, I immediately started to do research to understand the equipment as much possible, learning about how often form rolls wear out and where to send them when they needed reconditioning. I came across the name Roll-Kraft in a magazine.
I called the 800 number and learned that one of their reps was in California at that very time. I gave him a call, and we scheduled an appointment for later that week. To my amazement and appreciation, he cleared some time and arrived at my plant a day early. That’s when I met Shawn Mitchell.
Shawn has been one of my most valuable resources. It has been a pleasure to rely on his experience and Roll-Kraft’s policy of on-time deliveries over many, many years. I thank you sincerely.
Roll-Kraft Service is the Best
We recently had Matt come to our facility to provide training to our newer mill guys. Matt spent three days with us and did a very thorough and detailed job. We have no complaints, whatsoever. We were also very impressed with Matt’s service report, and we are applying his recommendations. We hope to make this training a yearly event to refresh us on the roll form tooling setup and keep good habits in place.
Chad at Cemco
Roll-Kraft Makes Adjustments and Educates Our Team
Frank’s visit last week was very beneficial for our operator and maintenance department. He was able to give clarity to the function of the over/under benders to our staff and make corrective adjustments. We appreciate his service.
Golden Giant Building Systems
The Roll-Kraft Team Delivers
Thank you Roll Kraft team! I understand the difficulties of moving schedules, orders, etc. Especially during this time of year when you are trying to stay ahead so your folks can enjoy the holidays. Great job and it is appreciated!
Chicago Roll Helps Us Run Great Quality Tube
I was having issues with my 1.750” and my 1.250” tube sizes with the breathing of the tube. I was getting as much as .015 variance in size. I decided to contact Chicago Roll to see if they could fix the problem. I visited their facility, and they found a workable solution. After redesigning and regrinding the rolls, they were able to get it down to .005. We are now running a great quality tube!
I just want to say, “Great job,” to all involved.
Breaking Company Records with the Help of Roll-Kraft and Chicago Roll!
We have broken all of the records for the company in the last 6 months, running over 20,000 metric tons of products each month. We never thought we would get to this point.
We owe much of the success to Wally Mullen and Chicago Roll for the support and delivery, when we needed it the most. We also appreciate the engineering team who continues to improve on designs specific to our needs. Well done, Mike Quintao and Arjana Bebo!
The flowers are great help. Thanks.
All you guys at Roll-Kraft have been so good to me. Really do appreciate the support, education, and talks we have had through the years. Thank you so much. I really do appreciate it.
One of the Best Tube and Pipe Engineers
“I wanted to take a minute to thank the Roll-Kraft team and especially Tim Nahm. He is truly one of the best tube and pipe engineers that I have had the pleasure to work with. He took the time early in the project to get everything right so when the tooling came, all that we had to do was put the tooling on the mill and start running!
Thanks for your help and we look forward to continuing our business relationship”
Big Country Livestock Equipment, Inc.
Roll-Kraft Excels Beyond Expectations at Every Level
Working and building a relationship with Roll-Kraft has been an absolute pleasure. At every level, the company strives to excel above and beyond expectations – management, sales, engineering and the shop floor. From day one, I have seen constant commitment and dedication to meeting our very aggressive turnaround time for having roll tooling made, shipped and in hand at our plant.
Not only is the tool supply segment of Roll-Kraft’s business great, they also conduct training. I always look forward to our team members coming back from Roll-Kraft training rejuvenated and full of ideas and overall excitement for the roll forming industry.
Roll Form Engineering Technician
Shiroki North America
Roll-Kraft Comes Through Right on Time
Roll-Kraft Team –
I called Bret in a mad rush to get new tooling knowing the delivery was going to be tough to meet and Roll-Kraft came through right on time! Bob sent over drawings for approval the same day.
In true Roll-Kraft form, you guys jumped all over this for us and it is greatly appreciated. Please pass on “thank you” to all that was involved.
Welded Tubes Team
Thank You For the Up Front Research
“Thank you Chaz and Roll Kraft for all the research up front to get a great part with our trial run. Production tomorrow!”
Our Roll Forming Machine is Running Twice as Fast
I have read the service report and it correctly sums up the events of the service call. We didn’t realize how far-off the parameters of our process has become and how out of spec some of the tooling is. I appreciate all the effort you made to get us back to where we should be. The roll form machine is running twice as fast today and we are pumping out parts. Your expertise has pointed us into the right direction and you were more than accommodating. Thank you greatly.
Rhino Trunk and Case
A Very Consistent Section and Runs Even Faster Than Before
These tools are working great!!
Thank you for the proper attention to detail on this difficult part.
We have not has to adjust the straightener since we started running yesterday. It’s a very consistent section and runs even faster than we did before.
This will be a great relationship going forward.
Thank you again and happy Easter’
Premier Products of Racine, Inc.
Vice President of Operations