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Testimonials

Tube and Pipe Training Covers Both Classroom Concepts and Specific Mill Issues
The in-house training was excellent because it covered concepts in the class room as well as issues with our specific tube mill.  Roll-Kraft did an amazing job of creating an atmosphere of learning for our team members with various levels of expertise.  
We had people ranging from one week to 20+ years of experience, and they all came away with a better understanding of the key concepts in tube production.  
I appreciated the willingness of Roll Kraft to share presentation materials and their final report so that we have written records of what we covered to review at any time in the future.
Peter
Engineer
Tenneco Litchfield
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Roll-Kraft In-Plant Tube and Pipe Training: A Good Mix for All Skill Levels
Good information. A good mix for all skill levels and very informative.
Roger
Team Leader/Operator
Tenneco Litchfield
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Quick Response and Taught Us A Lot
John,
Thanks so much for getting this scheduled so quickly. Dave taught us a lot today.
Thanks,
Jim Mast
Co-Owner
Salt Creek Industries
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Roll-Kraft Provides Incomparable Service
The service Roll-Kraft provides is like no other. It's just not comparable.
Chilo Lazcano
National Metalwares
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We Made the Right Decision to Work with Roll-Kraft
The last time I called Roll-Kraft and spoke with Tim Nahm regarding some issues on tube mill, Tim was on his way out the door for vacation. Despite that, he worked with us to get us what we needed and then called back on his vacation, and called us again when he was back in town to make sure everything was running well.
That kind of customer service is unheard of these days and I really appreciates all the assistance Tim and Bret have offered us over the last couple years. Roll-Kraft did everything they said they would do and we made the right decision to work with Roll-Kraft on the new mill.
Randy Leonard
CAN Technology
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Roll-Kraft Responds to Customer Needs with New Setup Package
Roll-Kraft analyzed their customers' requirements on newly tooled projects and developed a thorough documented set-up process. Roll-Kraft engineers started forwarding American Roll Form Products completed set up packages in early March of 2014. These packages have proven to be invaluable to ARF with our multiple facilities and new resources we continue to hire and train as roll form mill operators.
Operator notes and lessons learned tend to get lost or mistranslated over the years, so this tool will be something that can be utilized for years. The customer setup package provides try-out notes and roll drawings, should an operator or set-up personnel have to refer back for troubleshooting.
In the past, ARF has created and utilized its own internal SOP's and WI's for years, but it is great to have this all centralized from the OEM in one document that we can save to our server and be utilized across the entire organization.
Going forward ARF will be utilizing these exclusively and appreciate all the time and effort that Roll-Kraft has put forth to offer this to their customers. It's a great tool to add to the Tool Box!
Randy Myers
American Roll Form
Sr. Technical Director of Product Development
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Roll-Kraft Steps it up a Notch by Rolling Out Their New Tooling Setup Package
Chaz,
Just want to say thank you and great job your team has done on your new setup package that you sent me on the last set of roll tooling we purchased.
- Standard Operating Procedures: Goes over setup procedures, gauging of the rolls, inspecting the rolls, aligning the rolls, aligning the entry guides, aligning the side guides, feeding in the strip, aligning the straightening fixture and cutoff. All of this in an easy, step-by-step process and illustrations showing how to do each step. This will make it so much easier to help train new employees as well as retrain existing employees.
- Roll Tryout Record: This explains the type, thickness and strip width used for the tryout as well as what each pass gap was set at during the tryout. Once again, this helps everyone understand the proper gap settings
- Setup Drawings: Easily read drawings showing back spacers, proper roll numbers and where they go, making it so much easier with training
Cannot thank you enough on making it easier to set up and train. Great job Roll-Kraft!
Bob Ladd
GM of Operations
Cemco
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Roll-Kraft Solved All of Our Problems
I just wanted to follow up with you on the service call.  
Frank was great!  He's easy going and very knowledgeable.  He solved all of our problems, got us trained and had us back in production the same day.  He's a real asset to Roll-Kraft.
Thanks for the great service.
Regards,
Gregory Hurwitz
Rhino Trunk and Case, Inc.
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Expectation of Failure Turns Into Exceptional Project

Bret,
I just wanted to thank you and the Roll-Kraft team for your work on this project.
Honestly, I anticipated a total failure and completely lost afternoon in downtime.  The project had a few bumps, but the tooling performed exceptionally well.
Once again thanks for all the effort!
Joe Frandanisa
Welded Tubes, Inc.
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Thanks to Roll-Kraft for Help with Installation and Alignment Project
A big THANK YOU to everyone at Roll-Kraft for the help with this project. The installation and alignment took a large effort to complete, but I also appreciate the help during the design and planning phases of the project as well as the help from the regrind department to get our tools back quickly so we could maintain our timeline. We would not have been able to complete this project without your help. Again, thanks to everyone involved at Roll-Kraft.
Dustin
Manufacturing Engineer
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Awesome Tooling from Roll-Kraft
The tooling was awesome. I ran some pretty hard reduced steel and forming was very easy. I have not had to use the side angle roll very often. Great job by everyone!
David SirLouis
GRF Corp.
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Roll-Kraft Comes Through Yet Again
First of all, we at Parthenon Metal Works want to thank everyone at Roll Kraft for the effort that was applied to this project. The “starting & the stopping”, and all the phone call and e-mails. Hopefully it will give business to both plants in the future.
Roll Kraft always come through.
Thanks for all the hard work
Yes ship Next day!
Rick
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Delivered as Promised
Great news Soonarie!  Make sure everyone knows how much we appreciated the extra effort here.

All the best,
Mark Kuchinic
Plymouth Tube Co
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Sensational Customer Service
Hi Chuck, 
I just wanted you to know that from a customer standpoint, everyone we have worked with has been sensational. From your receptionist and telephone operator, to Ivan, Shawn, Bret, and Greg.  We lost our plant manager a couple of weeks ago, which gave us a setback.  So, recently, I have had more contact with your people than I have in the past.  I just wanted you to know how great it is to be working with them and with you.  We appreciate all that you do.  Thanks.
Tubetech Inc.
Steve Oliphant
Chief Executive Officer
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Great Work on the Canada Regional Seminar
Hello Robert,
Thank you for the feed-back and additional info you just sent.
I said it in person, but I’d like to repeat it in writing that my colleagues and I appreciated a lot the seminar: practical, alert, good explanations, a lot of information ... in short, great work ! By looking at the evaluation summary, I’m glad to see that all the participants feel the same and that everybody enjoyed this activity.
A special thanks for Ovidiu and his team for hosting the event and for the guided tour of the shop.
Best regards,
Mircea Turcu
Directeur ingénierie PTT/HTP Engineering Manager
Spectra Premium Industries Inc.
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