We do whatever it takes to get your tooling to perform. Our technicians troubleshoot any issues over the phone or at your facility.
We resolve these issues quickly:
- Mill integrity issues
- Tooling integrity issues - ours or another supplier’s
- Product design issues
- Material issues
- Operator training issues
Our experts help you overcome any production issues.
We offer you immediate help.
- Call our live operator or your Roll-Kraft contact to identify and resolve your issue over the phone for free.
- Our tech experts diagnose and fix issues at your facility. If our tooling caused the issue, we pay for the service. Guaranteed.
Use Our Resources
Before you call the tech, check out these free guides for critical issues:
- Setup Tech Tips - Top tech tips to produce your product on time.
- Setup Package - Your personalized instructions for mill setup with technician testing notes and detailed tooling drawings.
Troubleshoot common issues right away at no extra cost.
The Only Supplier That Guarantees Performance
Does your supplier offer live tech support and online resources? We do everything to set you up for success. For immediate help, call our live operator at (888) 953-9400 or fill out our Contact Form.
Learn more about our Performance Guarantee and latest results.