One of Our Most Valuable Resources
I have been working for Brasscraft for 38 years. I will be retiring on March 29. Before I leave, I just wanted to say a few words about my experience with Roll-Kraft.
Our company entered the tube mill business about 18 years ago. Before the arrival of our new tube mill equipment, I immediately started to do research to understand the equipment as much possible, learning about how often form rolls wear out and where to send them when they needed reconditioning. I came across the name Roll-Kraft in a magazine.
I called the 800 number and learned that one of their reps was in California at that very time. I gave him a call, and we scheduled an appointment for later that week. To my amazement and appreciation, he cleared some time and arrived at my plant a day early. That’s when I met Shawn Mitchell.
Shawn has been one of my most valuable resources. It has been a pleasure to rely on his experience and Roll-Kraft’s policy of on-time deliveries over many, many years. I thank you sincerely.