Roll-Kraft, a leading provider of tube and pipe and roll forming tooling and services, has dedicated itself to providing customers with industry-leading on-time delivery and first-time performance. To highlight this commitment to its customers and employees, Roll-Kraft has upgraded its communication systems throughout its locations to bring up-to-the-minute key performance indicators to all its employees.
The data is deployed via 80” electronic data screens in various areas of its multiple facilities, including the shop floor, engineering department, and sales offices. These screens are constantly refreshed with updated information, such as daily shipping reports, status of all returned tooling, daily sales totals, new order notifications, and many more key performance indicators. In addition, the screens also welcome visitors to each of the facilities and communicate all company-wide announcements.
“On-time delivery and first-time performance are our customers’ top concerns, and it is important for all of our employees to know how we are progressing toward our goals in these areas,” said Roll-Kraft president Chuck Gehrisch. “In addition to sharing this real-time information with our employees, our customers will soon be able to view our key on-time delivery and first-time performance indicators 24/7 via roll-kraft.com.”
Roll-Kraft has its headquarters in Mentor, Ohio, and maintains other facilities in Frankfort, Illinois (Roll-Kraft Northern), and Ontario, Canada (Roll-Kraft Ltd.). The company provides roll tooling to the tube & pipe and roll forming industry. Calls to the company‘s main line, (888) 953-9400 or (440) 205-3100, are greeted by a live operator who can assist callers in quickly reaching a technician, engineer, or sales staff, who can provide immediate assistance. The fax number is (440) 205-3110. Learn more about Roll-Kraft by visiting the website at roll-kraft.com. For easy and immediate contact with Roll-Kraft that transcends time zones and working hours, the website features Dr. Resolve. Simply complete and submit an on-line form and Roll-Kraft will respond.