Testimonials

Great Seminar and Key Performance Manual
Many times I have been to seminars presented by engaging well-informed speakers who had an answer for every situation. I would leave feeling I had all the answers and all my frustration and anxiety over the process or equipment had been relieved. Once back on the plant floor and in the real world I would soon learn that everything did not line up with the speakers perfect world and I felt I had wasted valuable time with little to show for it.

After a week of applying what I learned I have to say this was not the case with the Roll Kraft seminar. The speakers were engaging and more than well informed. The minute I walked back onto the plant floor I had my very detailed and easy to use seminar manual open and applying what I had learned.

Every question I had was answered thoroughly and I found in most cases my concerns were similar to the other attendees and there was a methodical and documented procedure to handle the situation. Roll Kraft took a machine that at times could be overwhelming and complex and hour by hour broke it down into a process that just made sense.

Both Robert and Bret are at the top of their game. The difference for me was that they not only knew forming mill process but they new in detail every brand of mill that was represented and compared the similarities and the differences. Rather than explain how a mill will work when tooling, coil and pm are all they helped me to understand when (which is most of the time) all these do not line up how to make a quality product. In the long term they presented a pm procedure that will insure the mill is operating, as it should. I feel I have gained a lifetime of experience in one 8-hour class. Because everything I learned follows the seminar manual presented I never have to worry about forgetting some key information that was passed along it is documented.

Kevin L. Goad
Handle Operations Manager
The Libman Company
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Great Job Great Service
“I am the maintenance supervisor for Paris Metal Products. We were in need of repairing and replacing our roll sets on our roll former. I knew they were in poor shape but needed to keep the cost of repair down as much as possible. After talking to a ROLL-KRAFT tec Shawn Mitchell he was able to give me three options after inspection. We decided on option #2 this option required some new sets and repair of the rest. The turn over time was excellent and quality of work outstanding. The reassembly went without a hitch and was one of the smoothest ones I have done. I would recommend their service to any manufacturer with roll forming operations.”

Kerry Littletown
Maintenance Supervisor
Paris Metal Products
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Superior Service
“We used the on-site technical services in the installation and set up of a complete used roll forming line. Their personnel were experienced, hard working and very detail oriented. Their approach was systematic and structured to identify and resolve each installation and operational issue. They had the full support of the team of technicians at Roll Kraft. We were very pleased with the services we utilized.”

John
Midwest Steel & Tube
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Excellent Customer Service
Our experience with Roll-Kraft is that it is a good quality and reliable Company. The engineering is top of the line. The company offers excellent customer service as well.

When we ordered our first tooling with Roll-Kraft we simply sent them a finished sample of the product along with the drawings of the tooling and they were able to efficiently engineer a quality tooling set with minimal questions.

Our experience with Roll-Kraft has always been a positive one.

Salvador Carranza
Air Louvers/Samson Products
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Knowledgeable & Professional Staff
Roll-Kraft offers unparalleled technical support for our tube mills. Both class room and on site training have increased operator confidence and removed some of the mystery of tube mill operations. Roll-Kraft's technical notes have become the standard of instruction for our mill operators and engineering staff. Roll-Kraft provides rapid response to quotations, technical questions and replacement parts. Every shipment has been on time and every phone call has been handled by courteous, knowledgeable and professional staff. Roll-Kraft has earned the right to be our supplier of choice for mill tooling at all of our facilities worldwide.

Randall Bradley
Director, Manufacturing Engineering
Evapco Corporation
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Great Rolls and Prompt Service
Hi Ovidiu,

Everything is fine, I received the reconditioned rolls yesterday and it sure did relieve the pressure that we were faced with. Thanks for your prompt and efficient service, Gary also said to let you know that your efforts to help us out was greatly appreciated by him and it is good to know that we are dealing an excellent service provider.

Cored Wire Dept. Manager,
Lincoln Electric Co. Canada
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Tooling Optimization
Joe McGee phoned to say their customer was very impressed with the way we handled a situation they had. Their customer needed some adjustments to the tooling we provided. Bret was visiting at the time and immediately contacted the Roll-Kraft engineers to revise the design and get the tooling they needed. This was a new part for this customer and they needed production at a high volume. Joe said, They didn't want to take a chance with someone else, and, they felt comfortable with Roll-Kraft. Within a few days the re-designed tooling was on-site and doing its job.

Joe McGee
Lock Joint Tube
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Regrinds at Their Best
Tom Gerken from Boyce Industries in Chicago called to say they finally setup the new reshape tooling we manufactured at Roll-Kraft and ran production last week says the reshape tooling worked out very well and mentioned the first part out of the Ardcor F-10 machine was acceptable. Tom just wanted to call and let us know we did a great job. Great job guys!!

Tom Gerken
Boyce Industries
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Fantastic Roll Former
“John, here is a photo of the machines, now finished as I said I would send to you. I am very impressed by the quality of your roll-formers.”

Bruce Overgard
Balance Systems, Inc.
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Excellent Sales Representatives
Hello Soonarie,

I received the rolls yesterday. You have been nothing but helpful and this was the best roll buying experience I have ever been involved in. Thank you very much for your help and efforts!

I will definitely be talking to you in the future.

Israel
Century Tube Corporation
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Excellent Service
To Roll-Kraft
Thank you all very much for the prompt service! Plus Thank you very much for the phone call this pm confirming UPS overnight shipment / letting me know replacement roll was in-house. Tracked it down and just finished installation - its looking fine and we are back in business. Thanks again for the excellent service!

David Brigl
Raynor Garage Doors
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Successful Mill Alignment
Robert,
I just wanted to say that Tim Nahm did a really good job on the Abbey Mill alignment.
He worked very very hard and with a great attitude, which makes working with him very easy and enjoyable.
We highly appreciate Roll Kraft as a vendor and it is our intention to keep working closely with you in future mill alignments and with our tooling.
Merry Christmas and a very happy new year.
Kind regards
Jorge M. Bunge
Mill Manager
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