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Always Meeting Our Customers Expectations

Always Meeting Our Customers Expectations
Hi Ovidiu and Carlos.
Just wanted to pass along an electronic handshake & big Thanks from everyone here. Great effort in the timing required around our production schedule and it’s in the mill and running.
Craig MacMillan | Tooling & Setup
ArcelorMittal Dofasco
Tubular Products
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Poland Appreciates On-Time Delivery

Poland Appreciates On-Time Delivery
I want to thank you and all involved in our cooperation. As you remember we started with the rolls drawings which I sent to Roll-Kraft and finished with shipping manufacturing rolls to Poland. All was done as we required and what was the most important for us - on time.

There wasn’t any problem with the rolls installation on the machines and rolls work correctly from the start. Have a good day.

Best Regards.

Maria Bartosik
MSc Eng.
HW Pietrzak Holding Sp. z O.O
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Going the Extra Mile to Deliver

Going the Extra Mile to Deliver
Once again Roll Kraft employees have gone the extra mile to support Lock Joint tube. This week the Roll Kraft Operating group found a way to Jump 16 rolls into the middle of their schedule ( a disruption I find particularly frustrating when done to our schedule) for us to have the rolls inspected, ground, polished, repackaged and back in our plant in 1 and 1/2 days. I wanted everyone from the shop floor to Chuck G. know that we deeply appreciate our relationship with the Roll Kraft and look forward to many more years of working together. The tubing industry is now considered to be transitioning to shorter lead times, and much smaller volume/order sizes. We are convinced that our survival is dependent upon our ability to adjust these new market conditions. As we transition will need support from strong suppliers. The dedication of the work force and the Roll Kraft leadership is key to our succeeding in that transition.

The rolls arrived in our plant just in time for us to setup on the mill, run some product and ship directly to our customer. How cool is that!

Bret, please pass along our thanks to the operators who made this happen.

Joe McGee
Plant Superintendent
Lock Joint Tube LLC
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Thanks for Getting Them Out So Fast

Thanks for Getting Them Out So Fast
Shawn:

The one by three weld rolls just came in and I will be trying them in just a few minutes.
Thanks for getting them out so fast. We really appreciate it very much. Also, we are just
getting around to running the 1 x 1/2 that you re-cut. It is working great. Thanks go out to
all of you guys.

Steve
Imperial Stamping Corporation
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Thanks for the Hard Work

Thanks for the Hard Work
John,

We are just putting the new rolls that you produced in this AM. Please know how much your efforts are appreciated in getting us what we need so quickly. Let your folks know that I thank them for their hard work!
Have a great day!

Mike
Dahlstrom Roll Form
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Delivery Greatly Appreciated

Delivery Greatly Appreciated
Sharon,

Thanks to all for the quick delivery on these rolls. We received these yesterday and we greatly appreciate all you have done to get these to us in the time frame in which we needed.

Thanks again,
Tim
Monroe Auto Equipment
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Outstanding Service and Performance

Outstanding Service and Performance
Shawn,

Just a heads up…and a hearty thanks. It is obvious to us now that we ran the 1/2” tooling you just turned around for us on regrind beyond its effective life. Since its return yesterday, it was set up last night and after a little bobble on setup (less experienced operator), it ran like a champ all night and as of this moment is still running strong. The turnaround on this set of tooling for a rush order with no notice was nothing short of phenomenal.

Please express my sincerest thanks to all involved.

Regards,
Ray Manning
Maintenance Manager
Tectron Tube- Division of Allied Tube & Conduit
650 Heritage Road, DePere, WI 54115
Office: 920-336-1707 Internal: 132 Cell: 920-713-0779

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Extremely Impressed With Your Team

Extremely Impressed With Your Team
Jim,

I do not claim to be an industry expert, but I deal with a multitude of vendors every day. I continue to be extremely impressed with all our interactions and everything you and your team has done during this process of converting one of our roll forming lines. Your teams’ ability to cover complex issues in plain English, not only instills a great deal of confidence in your capabilities but is critical for those of us who are not engineers but given the responsibility of managing a project such as ours These are the attributes I look for in key vendors and weigh heavily in my decision making process.

Bruce Resnick
Operations Manager
Trakloc Midwest, LLC
6500 W. Calumet Rd.
Milwaukee, WI 53223-4160

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Selecting the Right Supplier for a Major Project

Selecting the Right Supplier for a Major Project
Chuck, we at NATGUN are very excited in starting this new project with Roll Kraft. During our investigation for selecting the mill supplier, it became extremely clear that Roll Kraft was head and shoulders above the competition. Although there were many factors involved in our decision to work with Roll Form, the primary item that stands out to me is the high level of professionalism we experienced from Shawn, yourself and the Roll Kraft team particularly during my visit to your facility. I feel confident this will continue throughout the project.

Thank you!
Sal

Salvatore Marques P.E. Sr. V.P. Engineering
NATGUN Corporation
11 Teal Road
Wakefield, MA 01880
Phone 781-224-5169
Cell 617-283-0467
fax 781-224-5153

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Replacement Rolls Completed when Needed

Replacement Rolls Completed when Needed
John,

We received the replacement roll that Roll-Kraft provided and I am pleased with the quality. I appreciate the quick turn around and look forward to working with you in the future. In addition to replacing damaged rolls, you will be given the opportunity to quote any new roll sets that we might need.

Thank you and have a good day,

Stan Bates
Tooling Engineer
Steelcase Inc.
o.256.771.5447
f. 256.771.5455
c.256.434.0276
SBATES1@STEELCASE.COM
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The Best Quality and Service

The Best Quality and Service
I wanted to let you know that these parts have been received, installed and are working perfectly. Thank you for the expeditious response and execution!

Jay Osman
MWI Components
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Quality Product

Quality Product
Dear Mrs. Betts, Dear Mr. Cahill

I would like to inform you that we used your rolls and all was ok.
We really thank you for your support (quality of your rolls and delivery date).

Best regards

Ccile Pichon | Purchaser
ArcelorMittal Hautmont
Tubular Products
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Outstanding Service

Outstanding Service
John, it is 11:00 am Thursday 4-23-2009 and the carbide rolls have just arrived. Thank you and all involved for this quick turnaround. Also thanks to Alan for finding a suitable solution to the cracked roll.

Jim
James Gunter, CPE
Plant Engineering Manager
Ridg-U-Rak, Inc.
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Outstanding Engineering Support

Outstanding Engineering Support
Shawn - The revisions that the Roll Kraft team made to our existing tooling worked out great. The goal was to reduce the end flare on our open tube, and all of our expectations were met. Our customers are extremely pleased and so are we. Thanks for your efforts .

Bruce Nystrom, pres
MWI Components
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Awesome Product and Service

Awesome Product and Service
Hi Jim,

I want to thank you and everyone at Roll Kraft for the wonderful service we received during the purchase and design of our 3.5 inch roll set. You were more than helpful in explaining our options before we made our decision to go with your company. I was even more impressed when your engineers took the time to communicate with us on a regular basis during the design stages. They insured that the rolls would work correctly from the start. We ran our first tests last week and the finished product looks great.

Sincerely,
Giancarlo Talarico
Vice President
Quali-T-Group
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Roll-Kraft Hosts Latest Live Tube and Pipe Training Seminar

Roll-Kraft’s latest tube and pipe mill training seminar was held on October 24, 2023 at the Waverly, Nebraska Venue location.

➤ Read More

Live Tube and Pipe Seminar - October 24th

Mill operators, maintenance supervisors, engineers, tool room personnel and management will all benefit from the program by learning new skills & produce a better quality product in less time.

➤ Read More

Roll-Kraft announces the Semi-retirement of Robert A. Sladky, Vice President of Tube Mill Engineering 

Robert's extensive expertise in the tubing industry spans over five decades, including 33 years of service at Roll-Kraft.

➤ Read More